Frequently Asked Questions

Opening Hours

Marine Surgery

Monday – Friday: 08:30 – 18:00

Bank Holidays: Closed

Weekends: Walk-in for urgent appointments between 09:00 -18:00 at Crescent Providence Surgery, in Boscombe.

Doors & phonelines close between 13:00 and 14:00 for lunch.

Oakridge Surgery

Monday – Friday: 08:30 – 17:30

Bank Holidays: Closed

Weekends: Walk-in for urgent appointments between 09:00 -18:00 at Crescent Providence Surgery, in Boscombe.

Closed on Wednesday afternoons from 12:30.

Digital Champions Service

We have recently launched our Digital Champion service across all our GP practices. We now offer 1-1 sessions to help you become more confident using IT equipment and connecting online. We will support you to enjoy all the benefits that the digital world can bring. You can get help with: Registering for online services e.g. […] More. . .

NHS Diabetes Prevention Programme

The Diabetes Prevention Programme is provided by Living Well Taking Control in Dorset. This is a group-based, face-to-face programme, that will be delivered in your area from 1st August 2022. These sessions will take place in your Local Community, local to your home address or GP surgery. Services available: Face-to-Face – a group based, face-to-face programme. […] More. . .

Travel Vaccinations

It is advised to make an appointment at least 6 weeks before your departure date if possible. We require a minimum of 6 weeks’ notice in order to provide a full service and to complete courses of some vaccinations. Please visit the NHS travel vaccinations website for more information: https://www.nhs.uk/conditions/travel-vaccinations/ Please check current travel advice on NHS fit […] More. . .

We know that sometimes you just need a quick question answered, so we have detailed our most frequently asked questions below. If you can’t find the answer you’re looking for, you can look elsewhere on the site, or telephone your surgery after 10:00 with any general enquiries.

Opening Hours

Digital Champions Service

NHS Diabetes Prevention Programme

Travel Vaccinations

The Marine & Oakridge Partnership

Frequently Asked Questions

Frequently asked questions

What are your opening hours?

How can I find out my test results?

How can I request a repeat prescription?

How can I get a sickness certificate?

Can I request a home visit?

What do if I need a doctor out of hours?

What are the charges for non-NHS services?

How soon will my form or doctor’s letter be ready?

How quickly will my medical records be transferred?

How can I let you know if I change my personal details?

How can I register with the surgery?

How does the surgery use my personal details?

How do referrals work?

Information

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